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2021 Virtual-Conference Big Ideas

Velvet Chainsaw

In 2020, attendees, sponsors, and exhibitors were more forgiving of our virtual conferences than they will be in 2021. So the big question to ponder for 2021 and beyond is: Will those — especially global and non-members — who’ve attended virtual events this year return? What big changes are you planning to make in 2021?

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12 Event Trends and Shifts for 2021


In the last five years Pantone has made this interesting, including ‘ultraviolet’ and ‘greenery’ and for the complexities of 2021 they have addressed it with two colors. This eloquently sums up what 2021 will need as we return to live events. In 2021 the only thing we are touching is our own device. How will we need to respond?

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Why It Still Pays to Host Virtual Events in 2021

Picatic by Eventbrite

In 2021, people who are growing weary of […]. Event organizers had to adapt quickly to reimagine their events in a safe virtual space. Fortunately, virtual platforms have allowed events to continue despite lockdowns.

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[Webinar] Rethink, Restart, Refresh Your Panels: Advice for 2021

Velvet Chainsaw

The post [Webinar] Rethink, Restart, Refresh Your Panels: Advice for 2021 appeared first on Velvet Chainsaw. . • Best techniques for curation and preparation of panelists. Strategies behind question design. • And much, much more. Register Here.

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Dominate Your Local Market With These 4 Reputation Management Strategies

Speaker: Adam Dorfman, Lindsay Harrison, and Erin O'Brien

November 16th, 2021 at 11:00 am PST, 2:00 pm EST, 7:00 pm GMT Common mistakes brands encounter with local search and how to fix those. Four strategies to improve your local visibility for your business today. How companies have seen success by prioritizing their online reputation.

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Top 10 Resources Every Meeting & Event Planner Needs in 2021


This list was part of a larger guide that we launched: 10 Survival Skills for Corporate Meeting & Event Planners in 2021. 2021 Convening Leaders Conference, by PCMA. From guides, blogs, groups, communities, podcasts, courses, and events -- we hope that this list will provide you with some guidance as you enter 2021.

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2021 Event Tech Investments and Acquisitions Review


Event tech investment records tumbled in 2021, with major players making moves while riding high from massive valuations. While the event industry got a whiff of normality in 2021, with many parts of […]. The post 2021 Event Tech Investments and Acquisitions Review by Miguel Neves appeared first on [link].

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A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

October 13th, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST What types of structured and unstructured feedback should your team gather. What programs and processes you can put in place to use your feedback for driving growth.

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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Thursday April 29, 2021 at 11AM PDT, 2PM EDT, 6PM GMT. Open Book Management: How transparency about your restaurant’s finances, wins, and losses can give line-level staff a sense of ownership in your operation leading to increased profitability and reduced turnover.

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A CHRO’s Perspective on Substance Use in the Workplace: Supportive Strategies to Help Your Workforce Thrive

Speaker: Smita Das, MD, PhD, MPH, Medical Director, Psychiatry and Naj Wright, MBA, C-Suite HR Executive

A 2021 New York University School of Global Public Health survey of 5,850 people who drink alcohol found that 29 percent have increased their drinking during the pandemic. August 24th, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT The last year and a half has been one of extreme stress and anxiety for the American Workforce.

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Negative Reviews & Online Feedback Happens - But Where Do You Go From Here?

Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley

September 21st, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Best practices for monitoring and managing online reviews. How to successfully enable your customer support team to be proactive with handling online customer feedback.and more!

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Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Tuesday January 26th, 2021 at 12:30PM PST, 3:30PM EST, 8:30PM GMT How to simplify yet optimize your menu. The logistics of to-go/delivery options. Staffing/Re-training Staff. How to adopt new technology and make it work for you.

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Who’s Your Customer? How Understanding Your Customer Improves Brand Experience and Loyalty

Speaker: Hope Neiman, Chief Marketing Officer of Tillster

July 8, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Best practices for using customer data to drive return visits. Ways to create an effective and unified customer experience. Don't miss out on this exclusive webinar with Hope!

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How to Avoid the Pain and Cost of PCI Compliance While Optimizing Payments

Speaker: P. Andrew Sjogren, Sr. Product Marketing Manager at Very Good Security, Matt Doka, Co-Founder and CTO of Fivestars, and Steve Andrews, President & CEO of the Western Bankers Association 

August 18, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST Best practices to retain full control over your payments data using payment orchestration. How to make sure that transactions are routed to the fastest, most cost-effective PSP every time. This is an exclusive webinar you won't want to miss!