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Hospitality Across Continents

EventMB

Skift Take: From the bustling streets of Berlin to the remote town of Nebbi, Uganda, Gerrit Jessen’s journey reveals how expertise and passion can transform hospitality standards in even the most challenging environments. Miguel Neves Read the Complete Story On Skift Meetings

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New Book Turns Hospitality Business Leaders in More Productive Direction

Smart Meetings

Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. Managers have to learn how to lead and set examples like never before.

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Industry Leader Steve O’Malley Predicts the Future of ‘Noble’ Hospitality Work

Smart Meetings

When Smart Meetings met with him after the lights had turned off and asked about his more than 34 years at Maritz, his roots in the hospitality industry and expansive volunteer roles with MPI and SITE, O’Malley said, “Humility is just the ability to look back and understand how lucky you are. My career was a series of fortunate events.”

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The White Hat – A Symbol of Ultimate Hospitality for Events

EventMB

A spirit of welcoming hospitality is the key ingredient, and Calgary provides a model with its white hat traditions — making guests feel like part of the community from the moment they arrive to their last farewell. Skift Take: Skift Meetings' research shows that authenticity is the new "it factor" for event destinations.

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Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help.

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United by Passion: Female Hospitality Leaders Lift Everyone Up

Smart Meetings

Women’s History Month is a fitting time to look at the leaders in our midst—regardless of their title—and learn from their heroic approach to hospitality innovation. Some have worked in hospitality their entire careers, while others found their own routes to their roles.

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14 Must-Attend Hospitality Conferences for Industry Professionals in 2022

Social Tables

Hospitality professionals saw the industry undergo tremendous changes in 2021. Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. As a result, many industry professionals are wondering what to expect from the top hospitality conferences of 2022.

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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot. This, adding on to the lynch-pin management style restaurants often have, has made restaurant cultures more vulnerable and volatile than ever.

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The 5 Secrets To Thriving in a Post-Pandemic World

Speaker: Kevin Tam, Sculpture Hospitality Consultant

Kevin Tam, from Sculpture Hospitality, has a step-by-step process on how to create the mindset necessary to re-immerse yourself in the restaurant game and navigate the post-pandemic world. It's been a long year for restaurant owners. What are the steps you need to take to get your business back up and running?