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United by Passion: Female Hospitality Leaders Lift Everyone Up

Smart Meetings

Women’s History Month is a fitting time to look at the leaders in our midst—regardless of their title—and learn from their heroic approach to hospitality innovation. We asked three women at three powerhouse meetings hotels about their approach to bringing everyone along and were impressed by the passion that unites them.

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Hospitality and Humanity Meet to Solve Hotel Staffing Crisis

Smart Meetings

Local nonprofit Refugee Resettlement Agencies (RAs) provide services for 30 to 90 days while introducing them to federal programs such as Refugee Cash and Medical Assistance, employment services and English language training and linking them with employment opportunities in many arenas, including the understaffed hospitality industry.

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Michael Dominguez Offers Hospitality Predictions for 2024

Smart Meetings

The new year forecast on the state of hospitality As meeting professionals launch into 2024, Smart Meetings sought out the wisdom of Associated Luxury Hotels International (ALHI) CEO, Michael Dominguez, for his outlook of things to come in the new year. To watch the full webinar, click here. We’re headed in the right direction.

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COVID, duty of care, and the meeting industry

Conferences that Work

Event professionals: it’s time to talk about COVID, duty of care, and the meeting industry. The World Health Organization (WHO) just announced that COVID cases have tripled across Europe and hospitalizations have doubled. We’ve known since mid-2019 that COVID-19 spreads by airborne aerosol transmission.

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Sheila Johnson: A Hospitality Legend Born Through Resilience

SmartMeetings

Smart Meetings named Johnson a Smart Women in Meetings Hall of Fame Award winner in 2019 and after her book came out last year, she agreed to share the inspiration behind her journey and a chapter of the book that follows. What surprised you about hospitality after moving from those high-pressure arenas?

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A standing invitation for event and hospitality teachers

Conferences that Work

? ? Here’s a standing invitation for event and hospitality teachers. I will meet online with your class for free. As an experienced facilitator and designer of participant-driven and participation-rich meetings, I love to share what I’ve learned during my four decades in the meeting industry.

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The White Hat – A Symbol of Ultimate Hospitality for Events

EventMB

Skift Take: Skift Meetings' research shows that authenticity is the new "it factor" for event destinations. A spirit of welcoming hospitality is the key ingredient, and Calgary provides a model with its white hat traditions — making guests feel like part of the community from the moment they arrive to their last farewell.