Fri.Jul 27, 2018

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Guest Blog: Using technology to improve the customer experience at events

Event Industry News

By Dan Rose, Event Insurance Services. Customer Experience. As an event organiser, you already know that you can’t stand still, with every year, your event needs to evolve to create fresh new experiences for those who attend. Whether this fresh outlook comes from an updated format or switching the mix and bringing in new exhibitors or performers, it’s that constant looking to the future that will keep your event on everyone’s calendars year after year.

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Making The Common Conference Uncommon

Velvet Chainsaw

Who wants to attend a common, ordinary, ho-hum, everyday , I’m-just-like-all-the-others traditional conference? Even worse, who wants to pay to attend one? And who wants to plan or sell one? Your conference growth and revenue depends upon repeat paying attendees year after year. Customer loyalty is the cornerstone for your event’s success. And your customer loyalty is built upon making your common conference uncommon.

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6 Event Technologies to Disrupt the Future of Event Planning

NVOLV

Technology delivers, where humans fail. In some cases, it might be a vague statement, but in a broader context, the statement covers almost every aspect. Whether it be retail, manufacturing or financial institution, adoption of technology helps in improving efficiency, automating processes and lesser cost. Talking about the event industry, the impact of technology can be seen largely.

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Make Event Networking Better For Your Attendees

Endless Events

Event networking can be both a fun and confusing experience. While people love making new friends, it can be awkward at times, especially if there’s no specific venue and time to network. Today’s favorites are all about how to make event networking better. Help your audience mingle by guiding them, maybe through group activities. Smaller sessions also help, which make things more intimate and conducive to interactions.

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Unlock the Secrets of Event Marketing Masters

The greats learn from the greats. Set yourself and your team up for success with tried and tested strategies and insights from event marketing geniuses at Vanta, Partnership Leaders, Quantum Metric, Rocketlane, and Explori.

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10 New Austin Venues for Summer Entertaining and Events

BizBash

Here's a look at new Austin eateries, drinking spots, hotels, conference areas, private rooms, and other spaces for all types.

More Trending

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Speakers Are Free At Last ??? – ConnexMe 7.9

Evenium

In the 7.9 update of the Event App ConnexMe, Evenium focused on liberating the speaker and freeing up time for event profs. We’ve added a built-in digital remote that empowers presenters with the freedom to deliver interactive presentations. All the speakers who are independent, throw your hands up at ConnexMe! Without further ado, we present you with the new ConnexMe 7.9.

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The Conference for Creators – How a Vision Became a Reality

Eventbrite UK

Eventbrite were proud sponsors of Making London on May 2, 2018. We spoke to Jody Orsborn and Rima Garsys about how they turned their vision for a more diverse, creative conference into a reality. Was this a debut event or are you a seasoned event organiser? Jody: A little bit of both! I ran a company […]. The post The Conference for Creators – How a Vision Became a Reality appeared first on Eventbrite UK Blog.

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26 Atlanta Event Venues that Your Attendees Will Love

Bizzabo

Looking to plan an event in the Hollywood of the South? Check out this list of 26 amazing Atlanta event venues. At the height of the Civil War, the residents of Atlanta were asked to evacuate the city before the Union soldiers arrived to defeat the confederate army. As a result of this battle, the city was destroyed by fire. In the one and a half centuries since then, the city has flourished.

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Business to Events: Training

a2z Innovation Insider

5 minute re ad. “For the best return on your money, pour your purse into your head.” – Benjamin Franklin. Truer words could not have been said any clearer and any better. Thank you, Mr. Franklin. In the business world we are constantly developing and training staff on the product or solution but also professional development to ensure they grow personally.

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How to Get Speakers, Exhibitors, and Attendees to Promote Your Event With Video

In this best practices guide, you’ll learn how to tap into the cost-efficiencies of advocacy and word-of-mouth marketing with video. Examples include speakers providing a preview of their upcoming sessions, exhibitors creating “please stop by” invitations and attendees creating “looking forward to seeing you” introduction videos. Learn about best practices and programs created by leading companies and associations including ASIS, AUVSI, SuperZoo, National Restaurant Association, World of Concret

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14 FAM Trip Tips to Follow If You Want to Be Invited Back

SmartMeetings

Photo credit: Corey Perrine/AP Images for Hard Rock Hotel & Casino Atlantic City. Ah, FAM trips. The glitz the glam—the gift baskets! With all the star treatment and the wining and dining, it can be easy to forget that you’re actually at work. Fatal error No. 1. Familiarization trips are no doubt a perk for those in the meetings industry, but they are not your next vacation.

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ETL Replay: Event tech on the road – A look at out of home & roadshow technology

Event Industry News

Event Tech Live is Europe’s only show dedicated to event technology. Boasting a packed educational programme across five sector-specific stages, here you can catch up with content that you may have missed from last year’s event. From the Brand and Buzz Stage at Event Tech Live, 9th November 2017. Speakers: Robin Carlisle – Mobile Promotions, Edward Vickery – Head of Exhibition and Live Business Development, drp.

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IBM Watson Says "Switch from CTR to CTOR"

G2Planet

Dive into email best practices with our whitepaper: Over the next four weeks we will be publishing insights from IBM Watson on what makes digital marketing more effective--from a qualitative standpoint. This week we focus on the first insight from their 2018 Digital Marketing Benchmark Report.

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7 Tips for Creating Networking Opportunities at Your Event

Slido

Recent research indicates that 75% of delegates attend conferences to build new connections. Yet, the networking part of events is often reduced to unstructured “mix and mingle” coffee breaks. While this works well for some, it doesn’t hit the mark for everyone. Some people dread the idea of going up to a stranger and need a little nudge to start a conversation.

2015 66
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B2B Events in 2023 - What You Need to Know

Get ahead of the curve and stay informed with Zuddl's industry report on the future of B2B events in 2023. Stay up-to-date on the latest trends and insights from leading experts in the field. Make informed decisions and stay ahead of the competition.

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Meet the Team: Jill Nalepa

a2z Innovation Insider

Meet Jill Nalepa, Project Manager with a2z, in our ongoing Meet the Team series. Click to view slideshow. Q. How would you describe yourself? I’m a mother of four so I’m comfortable adjusting to any situation and don’t get flustered easily when faced with unexpected challenges. I like terrible sci-fi movies (think Sharknado and anything that has a mega in the movie title) Most of all I like to have fun and take joy in the success of others.