Will Airline Pilot Shortage Cripple Second-Tier Markets?

Smart Meetings

airline industry is facing—and, according to news reports, it will only worsen in the coming years. The crisis has already landed at the regional airline level, according to Peter Gall, a former American Airlines pilot and now a professor at West Virginia University.

Which Airlines and Airports are Most Punctual?

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OAG , an air travel intelligence company, released its On-Time Performance (OTP) Star Ratings, recognizing top airlines and airports around the world for outstanding performance. On-time performance is viewed as an indicator to judge the quality of an airline or airport. Airlines.

Millennials Choose American Airlines as Top Brand

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Because of millennial influence, American Airlines won its first Airline Brand of the Year honor in the Harris Poll’s 29th annual EquiTrend Study. Other Harris Poll EquiTrend Travel Brands of the Year: Value Airline: Southwest Airlines.

Some Airlines to Bring Back Complimentary Meals on Domestic Flights

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A select number of airlines have begun bringing back complimentary meals on domestic flights. More than a decade later, and after much competition from budget airlines, these select airlines are once again offering complimentary meals. Delta Airlines. American Airlines.

Airlines Tap Social Media to Address Passengers’ Issues

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Airlines, in turn, have met this surge in social media communication with varying degrees of success. The firm’s Airline Benchmark Report 2018 examines the current state of airline carriers’ social media strategies, analyzing data for 20 U.S.,

Top 10 Best Airlines in the World

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Luckily, there are a few airlines that make it a pleasure, rather than a chore, to fly. Best Economy Class went to Singapore Airlines. Number one on the top ten rankings is Air New Zealand, which Airlineratings.com also named Airline of the Year for the fourth year in a row.

World’s 20 Safest Airlines

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Qantas tops the list for the fourth year in a row on AirlineRatings.com’s list of safest airlines for 2017. The site’s editorial team also examines each airline’s fleet history and its track record of initiating new safety technology to arrive at the top safest airlines.

Airlines Expect Record Travel for Thanksgiving

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airlines are predicting. percent from 2015, according to Washington-based trade group Airlines for America. To accommodate the jump in numbers, airlines are adding 74,000 seats a day and larger planes. Airlines Tips & Tools Travel airlines

Alaska and Southwest Tops for Airline Customer Service

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airlines. Power’s 2017 North America Airline Satisfaction Study actually indicates that things have improved. “It’s In the report released on May 10, overall customer satisfaction with North American airlines has soared to its highest rate ever. How did airlines rank?

5 Customer Service Lessons from Top Rated Airlines

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airlines that put their customers first are the most financially successful. As its turns out, airlines get quite a lift from a great customer experience,” says Jon Picoult, founder and principal of Watermark Consulting.

United Airlines Adopts New Customer-First Policies

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airlines, are we witnessing the beginnings of a welcome customer-first era in air travel? In a separate but terse press release, the airline announced it had reached an “amicable resolution” with Dr. David Dao, the object of United’s roughshod treatment. Airlines News

U.S. Travel Association Says Airlines Should Put Passengers First

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A slew of recent air-travel incidents have created public backlash against several airlines. The most recent episode involves a passenger onboard a United Airlines flight out of Chicago. For days, the airwaves have been filled with negative stories about airlines,” Grella said.

15,000 Flights in Jeopardy Due to American Airlines Fluke

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Reports began flooding out midday on November 29 of a major technical mishap at American Airlines. “The airline is a 24/7 op,” union spokesman Dennis Tajer told CNBC. Research the rules and laws about what the airline owes you. Get Friendly with Other Airlines NOW.

2017 Airline Wi-Fi Report: Key Takeaways

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Airlines have noticed that when passengers are denied technology to which they feel entitled, they get very frustrated. Routehappy, an airline content platform, released a study on the phenomenon’s current state. More than 70 airlines qualified. Airlines News Technology

How to Avoid All Those Sneaky Airline Fees

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Sneaky airline fees have become so standard that it’s hard to call them “sneaky” anymore. ” And considering that the airline industry made $67.4 The post How to Avoid All Those Sneaky Airline Fees appeared first on Smart Meetings.

Airlines & Airports Say Yes Way to Rosé and Other Perks

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Some airlines and airports have come up with clever ways to win your loyalty by introducing perks so you won’t mind waiting around or flying a bit longer. Alaska Airlines is tickled pink. In April 2017, the airline launched a partnership with New York City’s Milk Bar bakery.

FAA to Reconsider Regulating Size of Airline Seats

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Responding to concerns presented by a consumer advocacy group, a federal appeals court has ruled that the Federal Aviation Administration (FAA) must reconsider its decision not to regulate the size of airline seats as a safety issue.

Airlines Waive Change and Cancel Fees in Advance of Nor’easter

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Following the warning of a “nor’easter,” which is expected to hit the Mid-Atlantic and Northeast shores on Friday, many airlines are waiving change and cancel fees for passengers. American Airlines is following JetBlue’s lead, though the original travel must have been booked by February 27.

American Airlines Shrinks Legroom by Two Inches

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American Airlines has announced that it is reducing legroom on economy-class seats to squeeze more passengers onto its new Boeing Max 737 jetliners. Legroom also is affected by the thickness of seat cushions, and some airlines have been installing skinnier seats. Airlines News

Skies Not as Friendly for Comfort Animals, Airlines Say

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Major airlines are tightening policies on bringing animals on board —in part, at least, because of situations such as the one United Airlines faced at Newark Liberty International Airport (EWR) recently. United Airlines allegedly refused to let the woman board the aircraft with her peacock. According to The New York Times , “The trouble started when pet owners realized they could game the system, because airlines did not require much proof of medical need.

Alaska Airlines Unveils Free In-Flight Messaging

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Alaska Airlines has added new amenities to target a younger demographic. It makes perfect sense, as Virgin America (a low-cost airline well-known for hip and youthful branding) recently acquired Alaska Airlines. Airlines News Travel airlines technology

Airlines Respond to Incidents with Apologies, Policy Changes

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United Airlines announced a significant change to its policy of giving off-duty flight crews priority seating over passengers who have already boarded. The airline said crew members would be allocated seats at least one hour prior to departure, the BBC reported.

Event Planner Travel Tips: Use a Destination Management Company, Fight Jet Lag, Travel With Top Airlines

Endless Events

And to get the least stress from travel, make the most out of high-end lounges to fight jet lag while only traveling with the top airlines. This is the airline industries response to the threat of jet lag plaguing business and first-class travelers. Airlines and Airports, Ranked.

What You Need to Know About New Airline Security Measures

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Air France, Cathay Pacific, EgyptAir, Emirates and Lufthansa stated that they could begin instructing airline employees to question passengers during ticketing and may suspend self-checking of bags to do more thorough inspections.

Use Airline Miles to Book Etihad Suites

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Middle Eastern airlines have been adding high-end premium offerings as many American and European carriers are downsizing their own first-class areas. The prices are staggering—but earned airline miles now can be used to book them. Airlines NewsEtihad first class Apartment.

Airline Food: An Around-the-World Comparison

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Check out these meals served by 15 global airlines on their 2016 flights. Best bet: The dessert from Qantas! read more. Food & Beverage Global Events

Airlines Offer Loaner Laptops in Response to Electronics Ban

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Three airlines, impacted by the recent decision to ban personal electronic devices on certain flights to the United States and United Kingdom, are offering creative ways to appease business travelers. Airlines News

What to Expect From Airlines This Year

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Similarly, American Express Global Business Travel’s annual Global Business Travel Forecast says competition between the Big 3 (Delta, United and American) airlines and budget airlines will minimize fare increases. As a sign the battle between traditional airlines and discount upstarts is not going away, United Airlines will launch a basic economy fare early this year. The post What to Expect From Airlines This Year appeared first on Connect Association.

8 Important Lessons to Take Away from Airline Missteps

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Airline food has earned a reputation for a reason and now isn’t even included in the price of the ticket any more. After folding into airline seats, most passengers will be itching to stretch. Airlines have gotten better about responding to complaints via social media, but there’s still a long way to go before they begin noticing tweets that haven’t gone viral. The post 8 Important Lessons to Take Away from Airline Missteps appeared first on Smart Meetings.

U.S.-Based Carriers Snubbed by World Airline Awards

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Airlines based in the Arabian Gulf and Asia definitely have developed better reputations than U.S.-based based airlines, according to the 2016 Skytrax World Airline Awards presented during Farnborough International Airshow in England. based airline , Virgin America, ranked No.

Airline Pop-Up Shows Off Customer Service With Surprising Acts of Kindness

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New Airline Security Rules May End Laptop Ban

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from foreign countries can happily keep working away on their laptop computers – for now, at least — if airlines comply with new requirements announced by Department of Homeland Security. The post New Airline Security Rules May End Laptop Ban appeared first on Smart Meetings.

Thank you, American Airlines

Event Philosopher

Herbert Croly While sitting on an American Airlines flight on my way to a site visit to Vegas, I witnessed something that warmed my heart. Say what you will about the airlines, but I just saw a flight attendant gift a U.S. Congratulations to American Airlines for considering our servicemen and women, and thank you to those who serve our country! The average American is nothing if not patriotic.

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How to trash your brand

Conferences that Work

If I could completely avoid flying American Airlines I would. Not because of the airline’s mediocre rankings in on-time arrivals, lost baggage, fees, and customer satisfaction. After all, there are some airlines that are even worse (Spirit, I’m looking at you ).

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Delta Says Yes to More Comfy Seats

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When was the last time you read about an airline opting for greater comfort? That’s exactly what Delta Airlines has done. airline to begin flying the Airbus A220-100, a new airplane that is described as very high-tech and quieter in the cabin.

From the Flight Deck: Save the Baggage for Therapy

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airlines raise luggage fees, United Airlines streamlines your boarding process and Wow Air plans an IPO. US Airlines Raise Luggage Fees. Things you might say to your SO and airline carrier: What’s up with the extra baggage (fees)?

Missed Your Flight? Here’s Your Next Move

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First thing, contact the airline. If you arrive late and your gate has closed, check the flight schedule board immediately for later flights on the same airline. The more information you know, the easier it is for airline employees to accommodate you. Some airlines have an unwritten rule that you can pay a cheaper standby fee rather than an expensive change fee. Not every airline does this, but politely ask about it.

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2018’s Best Frequent-Flyer Programs

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airlines based on 23 key metrics, ranging from the value of a point per mile to blackout dates for rewards flights. The average airline rewards program gives frequent flyers 12 percent off their airline spending. American Airlines’ rewards are virtually unchanged.

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6 Tips to Packing Your Bags for Lightweight Travel

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Packing bags simply and efficiently is one of the major challenges for planners, and it is becoming more of a necessity as airlines continue to increase prices for checking bags.

How to Integrate Southern Hospitality in a Meeting

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In March, Visit Dallas invited a locally based company known for making people feel welcome 3,000 miles in the air— Southwest Airlines —to talk to the destination team on the ground about how to engage visitors in new ways. Steve Goldberg, senior vice president of operations and hospitality at Southwest Airlines, says doing that is not difficult, but it also can’t be assumed that employees know how to do so. Thomas does this on the airlines’ website through video and stories.

Middle Eastern Laptop Ban Lifted

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Since March, when the ban went into effect, airlines, and the airports associated with them, improved security measures per the requirements given by DHS. DHS has also said if airlines do not upgrade security, new restrictions could be implemented.

Ryanair Brexit Warning – Bad News For Events in 2019

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UK airline, Ryanair warns the government that if flights are not a top priority in Brexit negotiations, the UK could be stranded with no flights to or from Europe. Trends & Event Ideas event management event planning europe brexit flights EU Ryanair airlines UK

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JetBlue’s Cuba Flights to Begin This Month

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airline to do so in more than 50 years. Department of Transportation (DOT) tentatively awarded the airline rights to fly there from Fort Lauderdale, New York City and Orlando. airlines requested more flights than were allowed on the routes.