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2023 in review—and a book sale!

Conferences that Work

Though I love my work, it was nice to reduce the number of high-intensity workdays booked in 2023! 2023 book sale! (If If you skipped straight here, I understand and forgive you 😀 ) I have a hard time offering a sale on my paperback books. Go to my Buy Books page and add the ebooks you want to your cart.

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Wyndham Partners With Groups360 to Offer Instant Meeting Bookings 

EventMB

Skift Take: Wyndham has teamed with Groups360 to enable instant group bookings across its U.S. hotel portfolio. Andrea Doyle Read the Complete Story On Skift Meetings

Meetings 156
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Instant Booking Apps — Help or Hinderance? 

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Skift Take: While big-brand hotels and specialized apps tout the advantages of instant booking, the cons may outweigh the pros when it comes to professional event management. Louise Felsher Read the Complete Story On Skift Meetings

Hotels 171
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Radisson Leverages Automation for Impressive Gains in Group Bookings

EventMB

is helping the Radisson Hotel Group rewrite the playbook on group bookings. Skift Take: Hivr.ai Impressive leaps in lead-to-quote conversion and customer response rates suggest this automation approach is a game changer. Miguel Neves Read the Complete Story On Skift Meetings

Hotels 161
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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Open Book Management: How transparency about your restaurant’s finances, wins, and losses can give line-level staff a sense of ownership in your operation leading to increased profitability and reduced turnover. How establishing company Core Values gives your team purpose and decreases turnover.

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The Evolution of Instant Booking Solutions

EventMB

Skift Take: Marriott International is the first brand to have direct integration with Groups360’s instant group booking solution for both guest rooms and meeting spaces. Skift Meetings Studio Team Read the Complete Story On Skift Meetings

Meetings 182
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Harnessing Serendipity: a new book featuring 66 collaboration artists

Conferences that Work

I am delighted and honored to be featured in ‘ Harnessing Serendipity ,’ a unique new book that explores the magic of facilitating connection that leads to collaboration. However, the work of everyone included in this book incorporates most if not all of these approaches.

Sports 156
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A Masterclass in Restaurant Digital Transformation

Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team

At the center of these habits is the digital world: online ordering, advertising, booking, reviewing, etc. Behaviorists say it takes 21 days to solidify a habit. 365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits.