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Customer Feedback: Rethinking the CAB Experience

PCMA Convene

The customer is always right — that guiding principle for the retail industry is also key to the way the business events industry operates. Event destinations and venues, for example, rely on customer feedback to shape their future development plans. Among those goals is to rise to the top of planners’ site-selection lists.

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16 Event Resources to Plan Your Next Great Event

Capterra Event Management

Update: 7/19/2016: This piece has been updated to reflect comments and new software options since the article first went live. You’re an event planner. Your clients, your staff, your friends looking for favors – they all turn to you for help pulling off a fantastic event that everyone will be talking about for years to come.

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How Philadelphia Geared Up to Host the DNC

PCMA Convene

When Philadelphia hosted the 2016 Democratic National Convention (DNC) in July, it was the 13th time that the City of Brotherly Love opened its doors to a national political convention. From a site-selection point of view, it’s a no-brainer: Stage a pageant of American democracy in its star-spangled birthplace.

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All Politics Is Local

PCMA Convene

Cleveland Rocks  The city welcomed the 2016 Republican National Convention at Quicken Loans Arena on July 18–21. Hosting the Republican National Convention was about the event’s economic impact — ‘and it was also about changing the Cleveland narrative.’. Cleveland’s bid for the 2016 RNC was a collaborative effort.

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