Zoom Diversifies From Video Conferencing With Record $15 Billion Call Center Acquisition
JULY 18, 2021
Buying Five9 will complement Zoom's Phone service, and add new business customers. Jim Reardan / Unsplash Skift Take: Zoom's been riding the video conferencing wave for a while now, so can easily afford to look elsewhere. But who would have thought there's a future in phone calls?