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3 Ways to Improve Your Customer Experience Strategy

Attendease

Customer experience (CX) includes all of the interactions a customer has with your business that inform their opinion of your organization. Fortunately, with text analytics, you can get an overview of your customers’ thoughts and opinions by taking their actual words into account but without poring over each survey individually.

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Alexander von Humboldt: A meeting designer way ahead of his time

Conferences that Work

Without a diversity of opinion, the discovery of truth is impossible; he reminded them in his opening speech. From Chapter 1 of Conferences That Work When people create a community of practice for any new profession, topic, or issue, its initial meeting form is very similar to what Humboldt did.

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Top 10 Event Planning Trends to Expect in 2024

Attendease

Drawing insights from a study involving professionals representing top companies in the field, expert opinions, and reports, we have compiled a list of key trends that will shape the events landscape in 2024. Personalization and AI Artificial Intelligence (AI) is going to be the topic of conversation in 2024.

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Best Practices for Hosting a Webinar Event

Attendease

What topics and issues do they care about? Include topics that provide value to students preparing to enter the workforce. Customizing your webinar topic, content style, promotions, and visual design to align with your target audience is key to attracting engaged registrants. What level of knowledge do they have?

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Keeping Meetings Fight-Free in Today’s Hot-Button Political Climate

Smart Meetings

Staying Civil Christopher Kirbabas, director of programs, Society of Architectural Historians (SAH), says, “SAH neither encourages nor discourages conference participants from discussing political topics, but we do expect those conversations to be respectful of all points of view.” That last bucket is the largest.

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6 Tips for Increasing User Engagement on Your Event App

Eventmobi

The success of an event when it comes to attendee satisfaction is mostly based on people’s opinion of it. The topics vary depending on the type of interaction channels, including Facebook, Reddit, Quora, Twitter or Medium. Keep in mind that the topics should also include posts about everyday life that your target group can relate to.

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7 Event KPIs That Will Prove You Put on a Great Event

Attendease

Of course, event KPIs can vary from basic attendance numbers and financials to more far-reaching topics like post-event visibility. Participant Satisfaction No matter how well you think your event went, it’s the attendees, sponsors, and speakers whose opinions will make or break your event’s reputation. What should you focus on?Read