Sat.Dec 10, 2022 - Fri.Dec 16, 2022

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3 Ways to Improve Your Customer Experience Strategy

Attendease

Whether you’re launching a new product, hosting an event , or conducting business as usual, your customers’ experiences need to be one of your top priorities. Customer experience (CX) includes all of the interactions a customer has with your business that inform their opinion of your organization. These experiences and how your business responds to them can determine whether a customer stays loyal and recommends your product or service to others or seeks to do business elsewhere.

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Alternatives to Twitter

Conferences that Work

Since Elon Musk’s purchase of Twitter on October 27, 2022 , its status as a stable social media platform seems to be rapidly imploding. Reportedly, Twitter has restored thousands of accounts that were previously banned by the company’s own moderation teams , and half of Twitter’s top advertisers have left the platform. In response to these developments, I’ve been looking into alternatives to Twitter.

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Getting Started on Health & Safety Management for Events

Picatic by Eventbrite

Over the last few years, health and safety for events has been at the forefront of creators’ minds. Finding ways to look after your guests and adhering to regulations are essential parts of your planning list. As an organizer, you’ll want to ensure the safety of attendees and staff. That means taking reasonable steps to […].

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Badge Design Tips That Will Impress Attendees and Boost Event ROI

Eventmobi

When attendees start arriving and using your event check-in app , what impression will they get? . Will there be a long line, made even longer by clunky technology? Will they receive a plain badge that they forget about the moment they get past the gates? Or…. Will your badge design catch their eye right from the start, cementing your branding in their mind?

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Unlock the Secrets of Event Marketing Masters

The greats learn from the greats. Set yourself and your team up for success with tried and tested strategies and insights from event marketing geniuses at Vanta, Partnership Leaders, Quantum Metric, Rocketlane, and Explori.

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How the Meetings Industry Evolved in 2022

EventMB

Photo by Joshua Sortino on Unsplash Skift Take: There are positive signs that the meetings industry is now more aware of its impact and legacy. An evolved industry – one that that thinks beyond itself – is better prepared to play a critical supporting role in dealing with today's global challenges. — Miguel Neves Read the Complete Story On Skift Meetings.

2022 213

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Your Event Goals Should Determine Your Venue Contract — Not The Other Way Around

Endless Events

Whether you opt for an in-person or hybrid event, you need the right venue to create a truly captivating experience. Newbie event planners will often pick a venue, negotiate a deal with them, and sign the venue’s provided contract. . Not only do you sign your life away when this happens, but you agree to all of the venue’s terms. Why should you let your venue dictate what happens at your event?

Contracts 119
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Designing Events That Build Communities

PCMA Convene

In her Stanford d.school guide and book, Susie Wise offers a framework for belonging that rests on nine parts of a journey or community experience — from the first touchpoint, the invitation to join or participate, to an intentionally designed ending. (© 2022 by Rose Jaffe). Designer Susie Wise has taught for 15 years at the design school at Stanford University, where, among other things, she founded a lab that explores how design thinking can be applied to education.

2022 116
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Why the End of Cookies Is Good for Events

EventMB

Skift Take: Companies will soon be doubling down on events as their main source of data. Events that can break through data privacy concerns and continue to attract relevant attendees will win out. — Nick Borelli Read the Complete Story On Skift Meetings.

Events 207
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Two New Requirements for Travel to EU Countries

MeetingsNet

Next year, U.S. citizens headed to the European Union will need to register with the EES and submit an ETIAS application. Not familiar with those? Here’s what each requires and when each goes into effect. As international conference travel gains steam in 2023, it’s important for host organizations to communicate the new entry requirements for Americans traveling to the European Union.

Travel 111
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How to Get Speakers, Exhibitors, and Attendees to Promote Your Event With Video

In this best practices guide, you’ll learn how to tap into the cost-efficiencies of advocacy and word-of-mouth marketing with video. Examples include speakers providing a preview of their upcoming sessions, exhibitors creating “please stop by” invitations and attendees creating “looking forward to seeing you” introduction videos. Learn about best practices and programs created by leading companies and associations including ASIS, AUVSI, SuperZoo, National Restaurant Association, World of Concret

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How to use the subtle power of video to enhance your event marketing strategy

Eventsforce

From pre-show advertising to post-show highlights and client testimonials, event industry professionals acknowledge the power and reach of video marketing. But there are times and tasks that call for a more delicate hand; when you want to go beyond the basics of video marketing for your event yet still fly well under the radar, here are three ideas on how to softly shift the perspective of your strategy for a more subtle — yet equally effective — impact.

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Designing Events That Create a Sense of Belonging

PCMA Convene

The pandemic exacerbated our need for feeling connected with one another. And now that in-person events have resumed, organizers can reignite among participants the sense that a common purpose bonds them together. But that doesn’t always happen organically. For the December CMP Series and cover story, Convene editors asked experts across different fields how to intentionally design events that create a genuine sense of belonging.

Events 105
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Female Leadership on the Rise in Events

EventMB

Skift Take: Women are rising through the ranks of the meetings and hospitality industries, but the corner office remains elusive for most. Is that about to change? — Andrea Doyle Read the Complete Story On Skift Meetings.

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Sustainable Stand Design: Resource Design

Event Industry News

At Resource Design SA we design, develop and provide innovative sustainable solutions that offer the exhibitions industry eco-friendly financially viable alternatives. We are excited to be expanding our footprint into the UK, partnering with local companies. We are introducing this unique product to the UK market to meet the growing demand for more sustainable products.

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Download Now: 2022 Virtual + Hybrid Event Platform RFP Template - Enterprise Edition

Download 200+ new RFP questions for hybrid and virtual event technology success. After 10,000 downloads, the SpotMe Virtual + Hybrid Event Platform RFP Template is the ultimate procurement tool for event technology. This template is ideal for companies looking for a vendor to fulfill their specific virtual + hybrid event platform needs and requirements!

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Elena and André’s Brilliant Minimalist Wedding at the Grace

EventSource

Elena and Andre’s wedding was a traditional affair with a modern twist, and were the results ever magical! The urban and chic Grace space was the perfect backdrop for their minimalist, modern reception, and their brilliant planner Kiera Caruso Event Company pulled out all the stops to create this understated-yet-sophisticated event. The couple’s elegant attire matched perfectly with their big day’s ambiance including the bride’s flawless makeup from Ivona via Glow by O an

Venues 99
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TWT: Hotel Aquarium Explodes, Travel Risk Assessment

Smart Meetings

Editor’s note: This Week in Travel (TWT) is your essential guide to smoothing the road from here to there for your attendees and yourself. Massive Hotel Aquarium Explodes at Meetings Hotel. The BBC reports that a massive hotel lobby aquarium has exploded in a Berlin Radisson Blu hotel. The lobby design feature was called the “Aqua Dom” and was claimed to be the largest free-standing cylindrical aquarium in the world.

Travel 98
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A Vibrant Membership Makes a Prosperous Association

EventMB

Skift Take: Newly elected ICCA president Marta Gomes shares her ambitious plans for connecting ICCA's global membership. She seeks to inspire and drive forward a vibrant community of association meeting professionals. — Skift Meetings Studio Team Read the Complete Story On Skift Meetings.

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Deadfellaz Connects its NFT Community IRL through DeadZone LA

Event Marketer

A photo op with a pink throne, an icon tied to the Deadfellaz NFT project, was a centerpiece of the activation. Taking over downtown Los Angeles, DeadZone LA, a one-night-only event in October, transformed Skylight ROW DTLA’s industrial landscape into a post-apocalyptic basecamp among factory ruins set in the world of Deadfellaz. The Web3 brand—which was born from a 10,000-piece NFT collection of zombie characters released in 2021—invited the Deadfellaz community (known as the Horde), fellow NFT

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Dominate Your Local Market With These 4 Reputation Management Strategies

Speaker: Adam Dorfman, Lindsay Harrison, and Erin O'Brien

Did you know that 4 out of 5 consumers use local search and 88% use smartphones for those searches? With that in mind, I think it's safe to say your online presence is the silver bullet of your business. Think about the revenue you could be missing by not prioritizing local search optimization. Fortunately, there are a handful of steps you can take right now that will immediately impact your business's pace in local search, and we're happy to share them.

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How to Find Clients as a Corporate Event Planner

QC Event School

As a corporate event planner, you know that booking clients is essential to your success. Of course, it can feel a little difficult to get your foot in the door when you’re first starting out… But with a little effort and creativity, you can get all sorts of clients who need your services! In this article, we will discuss how to find clients as a corporate event planner and grow your business.

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5 Tips for Improving Accessibility for Meetings

Smart Meetings

When Keely Cat-Wells, founder and president of C-Talent , arrived to speak at an event about the importance of diversity and accessibility with her colleague, who was in a wheelchair, the two were met with a startling realization: the room that was booked for the event was entirely inaccessible. The event space was up three flights of stairs and had no available elevator.

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Small Meetings Revive While Trade Shows Toil

EventMB

Skift Take: Although small meetings are close to 2019 levels, larger gatherings are down over 23 percent. — Andrea Doyle Read the Complete Story On Skift Meetings.

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Toronto Caterers offering Holiday Special Menus

EventSource

Whether you’re celebrating Hanukkah, Christmas, Kwanzaa, or Festivus, we can all agree that ’tis the season of joy, family and precious memories – whilst getting some well-deserved downtime to recharge for the upcoming new year. For those of you looking for some last minute catering options, Toronto’s top caterers are offering limited time special Holiday menus and packages to bring more delicious joy and cheer to share with your friends and family.

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B2B Events in 2023 - What You Need to Know

Get ahead of the curve and stay informed with Zuddl's industry report on the future of B2B events in 2023. Stay up-to-date on the latest trends and insights from leading experts in the field. Make informed decisions and stay ahead of the competition.

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How to Plan a Charity Dinner

Eventbrite UK

As an event creator, providing people with a great experience is an incredible feeling – add fundraising to the mix, and it’s better still. Knowing how to plan a charity dinner is a skill you’ll be glad you mastered, and the more your guests enjoy it, the more they’re likely to donate. A successful event […].

Events 78
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Smart Moves: Food and Beverage

Smart Meetings

Gilbert Bolivar. Bolivar is director of food and beverage for Innisbrook, A Salamander Resort in Tampa Bay, Florida, where he will oversee the property’s five F&B options, as well as its banquet operations. Before joining Innisbrook, Bolivar was vice president of food and beverage operations in the senior living industry, where he led 19 properties in Virginia and Florida.

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Paving The Way During Unprecedented Challenges

EventMB

Read the Complete Story On Skift Meetings.

Meetings 171
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Year in Weird: A Roundup of Some of 2022’s Most Bizarre Brand Experiences

Event Marketer

From the quirky to the creepy, these activations turned heads and delivered engagement. Three-course hot dog dinner, anyone? This year was one for the experiential books. As the world reopened and a flood of events ensued, brands got weird to slice through a saturated landscape and earn consumers’ valuable time and attention. In a bid to inspire an “I’ve got to see this for myself” sentiment among their audiences, marketers poured their efforts into designing peculiar, often culinary-based, expe

2022 91
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5 Things Businesses Need to Know to Thrive in a Post-COVID World

People are itching to get back into the world. 54% of consumers say they plan to dine out at a restaurant at least once a week this year. As COVID-19 restrictions ease, the competition for their business is stronger than ever. Download this eBook today to learn how your restaurant can be prepared!

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Want to Improve Your Business Performance? Fix Your Corporate Training Issues.

Best Corporate Events

The bad news is the state of corporate training in the U.S. today is abysmal. The good news is, this is fixable. And companies that do it well will reap multiple benefits. First, the bad news. According to recent studies , six out of 10 employees say they’ve had no formal workplace training; they’ve had to learn the job on their own. Only a third of employees say they are “very satisfied” with their job-specific training, and less than 30% are very satisfied with their career advancement trainin

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Events Are Coming Back, and So Is Downtown Albany

Smart Meetings

The dazzling LED lights that line the ceilings of Albany Capital Center (ACC) are illuminated quite a bit more these days. Electric bill aside, that’s a good thing. Eventgoers and event planners alike are running full steam ahead in this new day-to-day norm we are all living in with the Covid-19 virus. Over 60 events already committed to the book for 2023 and with dozens of holds in place, the ACC is on its way to not having a weekend free until August.

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The O2 is the first arena in England to achieve its ‘Greener Arena’ certification

Event Industry News

The O2, the world’s most popular music, leisure and entertainment venue, has today announced that it has achieved its ‘Greener Arena’ certification. The O2 is the first arena in England to achieve this accolade, in recognition of the venue’s sustainability practices and commitments. The ‘Greener Arena’ certification is awarded by AGF, a not-for-profit company, and sustainability expert, committed […].