customers 
Velvet Chainsaw
OCTOBER 2, 2023
Her latest book, Go Big or Go Home , outlines five ways to create a memorable customer experience. This repository serves as a testament to the power of collaborative thinking and the potential of the Customer Journey Canvas in reshaping event experiences. Download the Customer Journey Canvas Worksheet and follow these steps: 1.
Attendease
DECEMBER 15, 2022
Whether you’re launching a new product, hosting an event , or conducting business as usual, your customers’ experiences need to be one of your top priorities. Customer experience (CX) includes all of the interactions a customer has with your business that inform their opinion of your organization. Customer provides feedback.
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EventMB
AUGUST 4, 2023
Skift Take: Audience engagement at virtual and hybrid events is the key to success and the only way to do that is to focus on the wants and needs of the customer. It's all about putting the customer first and creating community. Skift Meetings Studio Team Read the Complete Story On Skift Meetings
Best Corporate Events
AUGUST 12, 2021
So, Best Corporate Events had to come up with new and unique solutions to address those challenges, custom tailoring our efforts to the situation at hand. For many years we have been able to offer our experience in customizing and delivering great programs to our corporate clients and DMC partners.
Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley
In today's, your customers will be not only your biggest advocates but also your biggest critics. However, negative feedback can offer actionable insights to build a stronger product and customer experience. Tune into the webinar to learn: What specific channels do customers go for feedback. What should you not say?
StraussCA
NOVEMBER 2, 2023
Who is your customer? It is very hard to develop a strong strategic plan if you get that one question wrong about a customer / member. Knowing this is fundamental to the strategies your association develops and resources being implemented. Later in the session the facilitator asked the question, “Who is Your Customer?”
EventMB
JUNE 5, 2023
Skift Take: Belonging is a focus of the “Guiding Principles in Experience Design” study released during Marriott’s Association Masters Customer Conference. This activity helps explore identities by examining visible and invisible aspects of one's identity. Andrea Doyle Read the Complete Story On Skift Meetings
Speaker: Hope Neiman, Chief Marketing Officer of Tillster
However, another under-the-radar resource can be utilized to create a similar degree of connection and drive the same kind of customer loyalty: Digital ordering platforms. With increased visibility into customer behavior, brands become well-equipped to leverage their technology, increase sales, and ensure returning customers.
Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate
Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business.
Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team
365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits. It will become essential for restaurants to create omni-channel experiences for customers, and to market them effectively. Behaviorists say it takes 21 days to solidify a habit.
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