Having a reliable, robust and easy to use POS ticketing system is essential to anyone in the events industry. POS, or Point of Sale, ticketing systems allow you to sell tickets at physical locations like ticket offices or on the door.

Being able to sell last-minute tickets on the door is an excellent way of increasing revenue as these tickets can be sold at a premium. It also gives people who prefer not to shop online an alternative way of purchasing.

Here at Seatlab, we have developed a POS ticketing system with event organisers and their staff in mind. It’s powerful, flexible and blows the alternatives out the water.

What is a POS Ticketing System?

A Point of Sale ticketing system is used to sell tickets over the counter—in-person—to customers. It’s a software package that often runs on either a computer, tablet or mobile device allowing the operator to issue tickets manually.

You have the option to print physical tickets or send order confirmations directly to the customer.

The system references a database for things like availability and price and when new tickets are issued it subsequently updates.

The Seatlab system builds upon these fundamentals and takes POS ticketing to the next level.

We work with an array of industries spanning everything from music concerts to sports stadiums. We even have experience in providing amusement park POS software. Any business that relies on selling tickets can greatly benefit from working with us.

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Advantages of Our POS Ticketing System

Our years of experience in the industry have afforded us the luxury of knowledge. We know what works, what doesn’t, and what event organisers and promoters need to run successful events.

Our POS ticketing system offers a range of benefits—these are just some of them.

Easy to use

Ease of use is fundamental.

When introducing new equipment or new systems the last thing you need is time lost due to training days, especially when you’re working with a large team.

Ours is intuitive.

The interface is a stripped-down version of our online system. Staff can log in with a unique user and book tickets using the same powerful seat mapping technology found in the online version.

They can quickly process orders without having to go through the checkout process and print tickets immediately.

Easy integration

Our POS system is an extension of the online customer portal. Both integrate with the same database to ensure accurate inventory records are kept, and realtime data is shared.

A member of your staff can instantly reserve and issue tickets with this simplified version.

It allows the checkout process to be skipped and goes straight to the order confirmation page.

How you collect payment is up to you.

Collect payments however you like

The best part of our system is that it allows you to collect payment however you like. You can accept cash as well as continue using any existing methods you currently use, including credit card payment processors.

You’re not tied into using our system.

Keeping the POS ticketing system separate from the payment system was something we identified as a critical factor for ensuring things are as simple as possible. You don’t have to worry about dealing with multiple payment processors with differing fees.

Keep all payments in the same place for easy accounting and management.

Quick seat availability lookup and reservation

At a glance you’ll be able to see which seats are available and where about they are in the arena. You’ll also be able to give the customer the chance to see what’s available and potentially upsell better seats or extras.

It’s the same powerful seat mapping feature found on the online customer portal that allows you to explore an arena, zoom in on sections and pinpoint exact seats. You’ll be presented with all the relevant information you need to help the customer make an informed decision.

Give your customers what they want, when they want it.

Infinitely scalable

Regardless of the number of POS terminals that you run, the size of your operation, the number of venues or the distance between physical locations, our system will run flawlessly.

As your business grows, we grow with it. We shoulder the technical burden of selling tickets so you can focus on what really matters: Putting on a great show.

Works on any internet-connected device

With us, you save on the cost of expensive hardware. Gone are the days of needing to invest in dedicated POS terminals, our ticketing system can be run on any internet-connected device.

Computers, tablets or even mobile phones—give yourself and your employees the freedom to work with your existing infrastructure.

Sell tickets on the go using a tablet or issue tickets while sitting in the ticket office. It’s up to you.

Quick setup and excellent technical support

Our team can have you set up and using our POS ticketing system in no time. The hassle-free service we provide ensures that you don’t have to deal with any unexpected problems before, during or after the initial setup.

We are under no illusion that technical issues never crop up. If they do, we’re right here with you to guarantee minimal disruption to your business.

In fact, we guarantee a 99.99% uptime rate—the highest in the industry.

We can make these promises because we employ the top computer engineers in the country. Moreover, we run our system as a cloud-based application on the latest servers with multiple backups should anything go wrong.

Instant ticket issuance

When a customer purchases a ticket over the counter, you have the option to either instantly email them an e-ticket or, if you would prefer, we can set up a physical ticket printer. You can always opt for a combination of both.

Again, flexibility is at the heart of everything we do.

Will my team need training to use this POS ticketing system?

The short answers is no, the system is intuitive and user-friendly. It’s as easy as using a website to book and pay for tickets.

The slightly longer answers is no, but we are always on-hand to offer support and demonstrations on how it works. If you would feel more comfortable with some level of training, we can provide it.

The POS interface works on any internet connected smart device or computer and is effectively a stripped down version of the customer interface. The main difference being that it doesn’t require the issuer to complete a checkout process.

Members of staff operating the POS ticketing system can simply book and issue tickets instantly, collecting payment directly from the customer either in cash or by card using your existing payment collection methods.

Provide first-rate customer service with out ticket sales system

Focus on doing what you do best—providing your customers with an unforgettable experience.

Our ticket sales system takes the hassle out of organising events. After all, selling and issuing tickets isn’t something you should be worrying about. You can turn your attention to the things that really matter knowing that this essential but often problematic part of event management is taken care of.

How much does this cost?

We charge the lowest fees in the industry which are made up of a small percentage of every ticket sold. We aim to be more cost-effective than all of our competitors.

Get in touch with the team today and find out how much you could save by switching to Seatlab by emailing info@seatlab.com or calling us on (+44) 1789 332 567.

Final Words On Our POS Ticking System

We’ve just gone over a few reasons why our POS ticketing system is the perfect companion to our online ticketing system.

Simple yet powerful, it’s everything anyone needs to keep their business on track while maximising revenue.

However, there are plenty more reasons.

Book a demo today to see for yourself, a demonstration version that’s guaranteed to impress will be set up for you by our team.

Any more questions you want to clarify before booking a demo? You can email us at hello@seatlab.com or call 01789 332 567.

We’re always happy to help.

Start selling tickets online today!

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