Thu.Dec 15, 2022

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3 Ways to Improve Your Customer Experience Strategy

Attendease

Whether you’re launching a new product, hosting an event , or conducting business as usual, your customers’ experiences need to be one of your top priorities. Customer experience (CX) includes all of the interactions a customer has with your business that inform their opinion of your organization. These experiences and how your business responds to them can determine whether a customer stays loyal and recommends your product or service to others or seeks to do business elsewhere.

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Small Meetings Revive While Trade Shows Toil

EventMB

Skift Take: Although small meetings are close to 2019 levels, larger gatherings are down over 23 percent. — Andrea Doyle Read the Complete Story On Skift Meetings.

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Two New Requirements for Travel to EU Countries

MeetingsNet

Next year, U.S. citizens headed to the European Union will need to register with the EES and submit an ETIAS application. Not familiar with those? Here’s what each requires and when each goes into effect. As international conference travel gains steam in 2023, it’s important for host organizations to communicate the new entry requirements for Americans traveling to the European Union.

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Elena and André’s Brilliant Minimalist Wedding at the Grace

EventSource

Elena and Andre’s wedding was a traditional affair with a modern twist, and were the results ever magical! The urban and chic Grace space was the perfect backdrop for their minimalist, modern reception, and their brilliant planner Kiera Caruso Event Company pulled out all the stops to create this understated-yet-sophisticated event. The couple’s elegant attire matched perfectly with their big day’s ambiance including the bride’s flawless makeup from Ivona via Glow by O an

Venues 97
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Unlock the Secrets of Event Marketing Masters

The greats learn from the greats. Set yourself and your team up for success with tried and tested strategies and insights from event marketing geniuses at Vanta, Partnership Leaders, Quantum Metric, Rocketlane, and Explori.

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Events Are Coming Back, and So Is Downtown Albany

Smart Meetings

The dazzling LED lights that line the ceilings of Albany Capital Center (ACC) are illuminated quite a bit more these days. Electric bill aside, that’s a good thing. Eventgoers and event planners alike are running full steam ahead in this new day-to-day norm we are all living in with the Covid-19 virus. Over 60 events already committed to the book for 2023 and with dozens of holds in place, the ACC is on its way to not having a weekend free until August.

More Trending

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What You Need to Know About Sustainability in 2023

Event Marketer

Marley Finnegan, Founder, Purpose Sustainability Strategy & Purpose Net Zero. Sustainability continues to be top of mind among today’s event marketers, as attendees and consumers, particularly millennials and Gen Z, increasingly keep tabs on how brands are showing up and acting eco-consciously. From menus to venues, planning an event encompasses myriad choices that can affect its overall footprint, so what should event professionals consider to design more responsible and sustainable events?

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How Did You Get Started in the Events Industry?

Endless Events

Event professionals can start their career paths in almost any job or industry. This is something the Brew Crew knows well, as today’s hosts share a combined 82 years of industry experience with a wide range of event jobs that led them to where they are today. In this episode of the Event Brew podcast , Deanna Nwosu, Will Curran, Nick Borelli, and Arianna Black share their career journeys, the event jobs they’ve held, and advice they wish they’d known when first starting their careers.

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Event Technology Awards – The People 2023 OPEN for nominations

Event Industry News

RJ Crowder-Schaefer from Bloomberg, Tess Vismale, chief event rescuer at iSocialx, and Matt Coyne from Waves Connects are among the judges for Event Technology Awards (ETA) – The People, which opens for entries on December 15. Introduced this year, ETA – The People is 17 awards, Best Start-Up Founder to Outstanding Contribution, focused on the […].

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Skiddle Update: Instagram poll results, blog spotlight, promotion centre changes and more

Skiddle

Welcome to Skiddle’s Promoter Update. This week, we’ll be digging into the results from our recent New Year’s Eve Instagram poll and looking at how the data can help you with planning your end-of-year events. Elsewhere, we’ll be highlighting the deadlines for listing New Year’s events with us this year, as well as sharing some of our most recent entries over on the Skiddle Promotion Centre Blog. .

Venues 59
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How to Get Speakers, Exhibitors, and Attendees to Promote Your Event With Video

In this best practices guide, you’ll learn how to tap into the cost-efficiencies of advocacy and word-of-mouth marketing with video. Examples include speakers providing a preview of their upcoming sessions, exhibitors creating “please stop by” invitations and attendees creating “looking forward to seeing you” introduction videos. Learn about best practices and programs created by leading companies and associations including ASIS, AUVSI, SuperZoo, National Restaurant Association, World of Concret

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venue spotlight: oceandiva london

SevenEvents

the new and upcoming venue, oceandiva london is the first revolutionary co2 neutral event venue on the river thames. operational from march 2023, it spans across three decks and is a blank canvas space that provides a unique venue to host sensational events with a difference. the vessel’s capabilities have been designed to allow clients to customise and create an event that brings their vision to life. for example, an led feature wall that can be used for branding and bespoke messaging. wh

Venues 59
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Best of 2022: Diversity

Smart Meetings

Making everyone feel welcomed is an essential building block in the future of the industry. This year, Smart Meetings highlighted these issues by witnessing the steps being taken on several fronts within the meetings industry to support inclusion and diversity. Steps range from heartfelt communication and vulnerability to hiring a diverse upper management workforce and taking accountability for accessibility.

2022 52
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Why people attend in-person events: Results of Future Meeting Space research on “redefining event attendance”

Event Industry News

Why will people attend in-person events in the future was one of the core questions of this year’s Future Meeting Space (FMS) research focus. On 14 December, the innovation network presented the full results of its 2022 research phase “Redefining Event Attendance” in a hybrid set-up with more than 700 registered online attendees and around […].

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Keele University Events and Conferencing announces new Senior Team

Prestige Events Magazine

Keele University Events and Conferencing has a new senior team at the helm with the introduction of a new leadership structure. Emma Woodcock now heads up the senior team as Head of Catering and Events, following a restructure earlier in the year, which, now also includes two new Senior Events and Conference Manager roles. Sharon Faulke now leads the University events team and business development through partnerships with academic colleagues and Kathryn Cannell heads up conference delivery and

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B2B Events in 2023 - What You Need to Know

Get ahead of the curve and stay informed with Zuddl's industry report on the future of B2B events in 2023. Stay up-to-date on the latest trends and insights from leading experts in the field. Make informed decisions and stay ahead of the competition.

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TODAY: Final Day for Gala Submissions!

Special Events

Last chance to give your event a shot at winning a Gala Award!

Events 59
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Top Pick Entertainment Venues

Unique Venues

There are so many unique spaces throughout the U.S. to entertain a crowd and throw a memorable celebration. We’ve done some legwork for you and hand-selected some of our Top Picks for Entertainment Venues – great places for you to host your next professional or social gathering! Club Fugazi is one of San Francisco’s most iconic and well-known event and performance spaces, located right outside of Washington Square and just a quick walk to the San Francisco Bay.

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Marketing Event Trends to Watch out for in 2023

Certain

The marketing event landscape is evolving faster than ever and the gap between in-person and virtual experiences continues to shrink. The event industry has gone through some challenges in the recent years. However, there's a sense of confidence and excitement surrounding in-person events for the coming year. In this blog, we will share key marketing event trends you can expect to see in 2023 and beyond.

2023 26
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How to use the subtle power of video to enhance your event marketing strategy

Eventsforce

From pre-show advertising to post-show highlights and client testimonials, event industry professionals acknowledge the power and reach of video marketing. But there are times and tasks that call for a more delicate hand; when you want to go beyond the basics of video marketing for your event yet still fly well under the radar, here are three ideas on how to softly shift the perspective of your strategy for a more subtle — yet equally effective — impact.

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Download Now: 2022 Virtual + Hybrid Event Platform RFP Template - Enterprise Edition

Download 200+ new RFP questions for hybrid and virtual event technology success. After 10,000 downloads, the SpotMe Virtual + Hybrid Event Platform RFP Template is the ultimate procurement tool for event technology. This template is ideal for companies looking for a vendor to fulfill their specific virtual + hybrid event platform needs and requirements!

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First Sight Media: Learnings from the Event Tech Live livestream

Event Industry News

Richard Belcher is director of streaming/production company First Sight Media, a key partner in delivering Event Tech Live (ETL) across its in-person, hybrid and virtual incarnations. Richard starts this episode explaining what First Sight Media does at ETL, front of house and behind the scenes, going on to detail changing audience perspectives post-pandemic, the dividends from community building, pre-event marketing, FOMO, engagement, blended content, sustainability, and the value of livestream