MeetingsNet

SEPTEMBER 3, 2022

The DOT’s new Airline Customer Service Dashboard makes it easy for travelers to know what they’re entitled to in the event of flight delays and cancellations. Airline service has been notoriously poor this year. airlines’ delay and cancellation policies. It’s not a pretty picture for travelers.

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MeetingsNet

JUNE 20, 2022

airline industry in 2022, the headlines have become unsettling. Transportation Secretary Buttigieg Meets with Airlines Over Fresh Round of Delays” – The Washington Post. Transportation Secretary Buttigieg Meets with Airlines Over Fresh Round of Delays” – The Washington Post. When it comes to the U.S. Open until 8 p.m.

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Special Events

SEPTEMBER 7, 2022

The DOT’s new Airline Customer Service Dashboard makes it easy for travelers to know what they’re entitled to in the event of flight delays and cancellations.

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Airlines Travel Events 59

Master the Event

APRIL 1, 2022

The airline complaints usually consist of: why is my flight delayed, the flight attendant was rude, the airline wouldn’t let me take my bag on, etc. The meetings and events industry involves working with various professions within the hospitality industry as a whole. Airline Complaints: Things That Drive a Flight Attendant Nuts.

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Master the Event

APRIL 1, 2022

Ask event planners what component of a program they dread most and, more times than not, they’ll tell you it’s the transportation portion that drives them crazy. Many Travelers Judge Commercial Airlines on Their Flight Arrival Time. after my scheduled departure time, yet the airline personnel are operating as if everything is normal.

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EventMB

APRIL 20, 2022

Face-to-face meetings and events are returning, but many of the employees who worked in the hospitality industry in 2020 are not around to greet them. Droves who have worked in travel, tourism, hospitality, and events have moved on to other workforce sectors.

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SmartMeetings

JANUARY 16, 2018

Meeting and event planners and other flyers have increasingly looked to social media in hopes of having their questions answered quickly and effectively. Airlines, in turn, have met this surge in social media communication with varying degrees of success. European and Middle Eastern airlines. The Findings.

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EventMB

MAY 23, 2022

Getting back to normal, or at least moving ahead with the new normal, may be a relief, but the world of meetings and events is far from business as usual. Getting to events has often been a challenge, but the travel experience in 2022 is likely much different than what you’re accustomed to. Read event communications.

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SmartMeetings

MAY 11, 2017

Power’s 2017 North America Airline Satisfaction Study actually indicates that things have improved. In the report released on May 10, overall customer satisfaction with North American airlines has soared to its highest rate ever. This year marks the 13th annual North America Airline Satisfaction Study. How did airlines rank?

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SmartMeetings

NOVEMBER 2, 2017

Meeting and event planners are well-aware that time is money , and that arriving late can completely throw off an otherwise successful function. OAG , an air travel intelligence company, released its On-Time Performance (OTP) Star Ratings, recognizing top airlines and airports around the world for outstanding performance.

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Velvet Chainsaw

FEBRUARY 27, 2023

Credit: iStock Event organizers are feeling the pinch as industry suppliers, venues and transportation companies rebound from the pandemic. Event venues are raising rates for basic services like electrical, internet, trash management and catering. The need to control costs will also place greater emphasis on proving event ROI.”

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Connect Your Meetings

APRIL 24, 2017

The consensus is high demand will level off ticket prices despite turbulent global events like Brexit leaving unanswered economic questions. As a sign the battle between traditional airlines and discount upstarts is not going away, United Airlines will launch a basic economy fare early this year.

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MeetingsNet

JANUARY 4, 2024

Last year was very good for commercial airlines in terms of operations: Of the 16.3 Transportation Secretary, noted that "we've been pushing the airlines hard. Major airlines use a system known as a hub efficiency analytics tool to minimize operational disruptions. million domestic flights they had scheduled for 2023, just 1.2

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Airlines Transportation 2023 2024 52

MeetingsNet

FEBRUARY 3, 2023

Strong consumer-protection legislation is making its way through Congress in the wake of a couple of very difficult months for the airline industry. have reintroduced two pieces of legislation, the Airline Passengers’ Bill of Rights and the Forbidding Airlines from Imposing Ridiculous (FAIR) Fees Act. Richard Blumenthal (D-Conn.)

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SmartMeetings

AUGUST 3, 2017

airlines that put their customers first are the most financially successful. JetBlue, Southwest and Alaska Airlines all provided a superior customer service experience and outperformed the average industry stock earnings over a six-year period–as measured by Dow Jones and Moody’s in the study. “As Aim higher than customer satisfaction.

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SmartMeetings

NOVEMBER 30, 2017

Uh-oh, if you planned a meeting or event, or just booked a flight home for the holidays, we might have some very upsetting news for you. Reports began flooding out midday on November 29 of a major technical mishap at American Airlines. “The airline is a 24/7 op,” union spokesman Dennis Tajer told CNBC. 17 and Dec.

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MeetingsNet

NOVEMBER 30, 2023

Airlines are ramping up their carbon-reducing measures—but ever so slightly—while more attendees face internal carbon budgets and taxes to come to events. As a result, airlines are presently using SAF as less than 0.2 What can planners do? No firm date has been set, but it is expected to happen in the next several weeks.

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Smart Meetings

JUNE 9, 2023

The situation is set to clear to more normal levels over the weekend with Governor Kathy Hochul saying that outdoor events over the weekend would likely resume. Mayor Eric Adams asked both public and private groups to cancel outdoor events on Thursday and Friday. The airline is also adding food options to transcontinental flights.

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Master the Event

DECEMBER 12, 2023

First there were the additional fees charged by airlines for; boarding early, watching tv, having a meal on board, and checking luggage. Now event planning companies are learning that airlines are looking at adding extra fees for their preferred seats. Add in weather and have a whole other can of worms. Flying days.

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Attendease

MARCH 4, 2020

With many global events being canceled due to the spread of the novel coronavirus, event managers are looking for solutions like Attendease as an alternative to bring in-person events online. With so much fear and uncertainty around, many event producers are considering alternatives to running in-person events.

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Smart Meetings

OCTOBER 10, 2023

of meeting and event space and 100,000 sq. of event space, 33 breakout rooms, 34 event rooms and 641 guest rooms. It is the considered the hub for both American Airlines and United Airlines and connects to 210 domestic and international destinations. of event space, 12 meeting rooms and 369 guest rooms.

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SmartMeetings

MAY 22, 2018

Event professionals, like everyone else across the corporate spectrum, are finding out the hard way that brand intimacy is more important than ever. Airline food has earned a reputation for a reason and now isn’t even included in the price of the ticket any more. Nobody wants to get post-event sickness. Space it Out.

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Airlines Social Media 2018 Travel 40

Master the Event

FEBRUARY 10, 2024

Airline travel is an essential part of event planning. Like it or not, most event planners have to incorporate airline travel, and thus airport logistics, into their event planning process. And it’s not only the weather where the event is occurring. And it’s not only the weather where the event is occurring.

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Smart Meetings

APRIL 6, 2023

United Adds New Non-Stops to 100+ International Cities This Summer to Meet ‘Soaring Overseas Travel Demand’ United Airlines has announced that it will fly to 114 different international cities this summer and has expanded its flying by 25% versus last year to meet the sharp increase in demand for travel outside of the U.S.

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Smart Meetings

NOVEMBER 23, 2021

Sometimes airlines and destinations will not accept antigen tests (but will accept an NAAT test), but often a viral test is the only specification. Check your airline’s and your destination’s government or tourism bureau travel restrictions website to ensure your negative result meets every qualification.

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Eventmobi

SEPTEMBER 22, 2022

One of the best ways for companies to launch a CSR campaign is by hosting a charitable event. EventMobi has helped many businesses hold successful CSR events, and we’ve put together some of the best tips for companies looking to take a big step toward social change. Why Blend Corporate Social Responsibility And Events?

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Event Farm

MARCH 2, 2023

Event tech plays a significant role in shaping how events are planned and executed. Fortunately, during Crafting the Event Experience Part 6, Ryan Costello, Event Farm co-founder, and Chief Strategy Officer at MemberSuite discussed the world of event tech including what event planners need to consider and pay attention to.

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Velvet Chainsaw

APRIL 9, 2020

This is the second in a series of blogs posts, written collaboratively by our team, which uncover lessons learned in advising dozens of our clients on their events in the time of COVID-19. For each scenario: Define the new event experience. For refunds, take the lead from what airlines and hotels are doing for individual cancellations.

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MeetingsNet

OCTOBER 2, 2023

Boston is making a new effort to highlight diverse event suppliers, while a new apprenticeship in Chicago could jump start an event-industry career for a BIPOC applicant. Efforts in Boston and Chicago to improve diversity and inclusion in the events industry set a positive tone for the start of Global Diversity Awareness Month.

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Smart Meetings

AUGUST 24, 2022

Transportation Secretary Buttigieg Asks Airlines for Hotels, Meal Vouchers. Transportation Secretary Pete Buttigieg has sent a letter to nine major airlines saying that they should pay for meals and hotels when travelers face delays or cancellations.

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Eventmobi

OCTOBER 6, 2022

Pop-up events have been around for some time, especially in the retail sector and recently pop-ups have become increasingly popular among restaurants and art galleries. Pop-up events are very popular in the UK and interest is spreading to North America. What are pop-up events? By definition, most events are temporary.

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Velvet Chainsaw

OCTOBER 31, 2019

Customers expect this kind of ease-in-buying experience because it’s similar to ordering from Amazon or booking an airline ticket. What kinds of explicit attendee behaviors benefit your event most? The post 5 Improvements for Event Registration Data Collection appeared first on Velvet Chainsaw.

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Smart Meetings

DECEMBER 9, 2022

Those plans include a top-to-bottom renovation and the addition of a guitar-shaped tower for guest suites as well as a major expansion of meetings and events space. Sally Davey, CEO at Travalyst, said in the statement that, “This is the first time that airlines and the travel technology sector have come together in this way.

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Smart Meetings

JUNE 23, 2022

Koerbel goes on to list some tips if you must fly, such as download and use the app of the airline you are flying. Have a glass of wine and stay in a hotel, enjoy your night not being stressed while everyone misses their events.”. United, American Airlines Announce Cuts. I’m not kidding.

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Master the Event

MARCH 10, 2024

For a meeting and event planner, travel safety is the number one priority in event planning. And in the world of event planning, it’s always one of the first components of the program that gets addressed. The best way to describe this is to think about the airline safety videos that are shown as your flight is getting underway.

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Smart Meetings

JANUARY 26, 2022

“The removal of quarantine means that businesses again can plan and venture on meetings, incentive trips, conferences and events in Norway; though maybe with more thought and consideration than before.”. Tronsvang said that the company was expecting longer journeys with more “creative and meaningful” incentive and event programs.

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Skift

JUNE 26, 2021

GettyImages Skift Take: In Skift’s top stories this week, Icelandair's plan to return to normalcy, airlines wants to bring criminal charges against unruly passengers, shortages ripple through the travel industry this summer and investors back Outdoorsy as the new Airbnb. Pictured here, a plane taxiing on a runway at sunset.

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