Chatbot-First Event Management Software for Time- and IT-Starved Conference Organizers
APRIL 18, 2019
By Michelle Bruno. Event management software (EMS), which automates the tasks associated with planning a conference, has been available for at least a quarter century. In the beginning, developers focused on core logistical tasks, such as agenda building, project management, speaker and content management and (for meetings with a trade show component) floorplan and booth sales. That’s changed. As the competition became more formidable, many EMS developers added new platform features.