Meeting Profs Travel Report: Can ‘Broken’ U.S. Airlines Be Fixed? Senate Hearing Spotlights Consumer Frustrations, Airline Accountability
Smart Meetings
MARCH 23, 2023
McGee, senior fellow for aviation and travel, American Economic Liberties Project, told the Committee that “the nation’s airline industry is broken.” American Airlines is about to launch “New Distribution Capability,” which will make airfares more opaque than ever. consumer complaints were already 603% higher than in November 2019.
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