article thumbnail

Real Results, Real Impact: EventMobi Celebrates GMID 2018

Eventmobi

IATA is the trade association for the world’s airlines, representing over 280 airlines, which amounts to 83% of total air traffic. The post Real Results, Real Impact: EventMobi Celebrates GMID 2018 appeared first on EventMobi. The International Air Transport Association (IATA). Schedule a Demo.

2018 170
article thumbnail

Airlines Tap Social Media to Address Passengers’ Issues

SmartMeetings

Airlines, in turn, have met this surge in social media communication with varying degrees of success. The firm’s Airline Benchmark Report 2018 examines the current state of airline carriers’ social media strategies, analyzing data for 20 U.S., European and Middle Eastern airlines. The Study. The Findings.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2018’s Best Frequent-Flyer Programs

SmartMeetings

airlines based on 23 key metrics, ranging from the value of a point per mile to blackout dates for rewards flights. The average airline rewards program gives frequent flyers 12 percent off their airline spending. Hawaiian Airlines offers the most rewards value to frequent flyers ($19.95 And they’re all free to join.

2018 49
article thumbnail

Alaska and Southwest Tops for Airline Customer Service

SmartMeetings

Power’s 2017 North America Airline Satisfaction Study actually indicates that things have improved. In the report released on May 10, overall customer satisfaction with North American airlines has soared to its highest rate ever. This year marks the 13th annual North America Airline Satisfaction Study. How did airlines rank?

article thumbnail

Skies Not as Friendly for Comfort Animals, Airlines Say

SmartMeetings

Major airlines are tightening policies on bringing animals on board —in part, at least, because of situations such as the one United Airlines faced at Newark Liberty International Airport (EWR) recently. United Airlines allegedly refused to let the woman board the aircraft with her peacock. link] pic.twitter.com/H3guu25Frg.

article thumbnail

How to trash your brand

Conferences that Work

If I could completely avoid flying American Airlines I would. Not because of the airline’s mediocre rankings in on-time arrivals, lost baggage, fees, and customer satisfaction. After all, there are some airlines that are even worse (Spirit, I’m looking at you ). There’s a big difference.

Airlines 124
article thumbnail

The Benefits of Running a CSR Event

Eventmobi

For example, many airlines run CSR campaigns meant to offset the carbon emissions that result from air travel. It refers to the obligation corporations have to provide non-profit-oriented support to their local and global communities. CSR programs are typically focused on social, environmental, or economic issues. .

2012 195