Drive Ticket Sales by Remarketing to Loyal Attendees

  • By Lanre Keyede | Monday, November 22nd, 2021
Drive Ticket Sales by Remarketing to Loyal Attendees

When it comes to effective event marketing, there’s no audience segment more likely to convert than your loyal customers. That’s where digital remarketing tactics come into play. By targeting your efforts toward those who’ve attended one or more of your events in the past, you’ll be connecting with an audience who’s already familiar with your brand and interested in what your event has to offer. This historically engaged segment is the perfect target for your remarketing efforts, often leading to increased ROI and an overall boost in ticket sales.

Not sure where to begin? You’re in the right place! Read on for ideas on the audience and platforms you should use to remarket your events!

Target Two Key Audiences

Past Attendees Who Have Yet to Purchase Tickets

As your yet-to-sell-out event approaches, you’ll likely be paying even closer attention to your marketing efforts, searching for every opportunity to take your campaigns over the finish line. What you may not have realized is that you’ve been sitting on the perfect target audience for your next round of ads all along! Using the customer data you’ve collected from past ticket sales, you can identify customers who’ve attended one or more of your events in the past, but have yet to make a purchase for your latest experience. This segment represents a group of customers who’ve had an affinity for your brand, and if you’ve got the right tools, they’re easy to identify! For instance, our Segments tool enables event organizers to dig deep into their past event data, quickly identify those who have attended any number of past events, and then determine if they have yet to pull the trigger on that next set of tickets. 

Customers Who Have Purchased Tickets

Remarketing doesn’t have to end when a customer buys a ticket! There’s always an opportunity to push post-sale add-ons or upgrades for your event. For example, if you want to drive attendance for an additional on-site activity, like a meet & greet or exclusive VIP experience, send your registered attendees an email blast promoting it. You can also create lists of ticket buyers who have yet to upgrade and create targeted ads that encourage further action from those already planning to attend. Plus, you can leverage your attendee database and empower sponsors to send personalized messages to your audience, or you can send surveys to collect information on your attendees’ interests and preferences. Then, use that information for your future events and campaigns.

Use Different Marketing Channels

Once you’ve determined your target audience(s), you should choose the best channel to reach them. Upload these lists into different marketing platforms and tailor your messaging to them. We’ve broken down a few tried-and-true channels we recommend you remarket on:

  • Paid Social Media Ads
    • With paid social ads, you can display unique aspects of your events through a variety of visually engaging content. These ads are an effective way to drive awareness by highlighting exciting features like celebrity guests and performance lineup announcements. And if you’re looking to expand your reach beyond just your past attendees, you can also create new audiences that share similarities to your customer list.
  • Google Ads
    • Through Google Display ads, you can place your banner ad creatives on Google’s network of 2 million+ websites. Upload the customer list you’d like to remarket to, and your event branding will follow them as they browse the internet, providing a recurring reminder to make that desired purchase.
  • Email Campaigns
    • Email is a great way to reach your audience! With email campaigns, you can periodically incentivize your past attendees to return to the show. For example, send messages with discount codes and special offers to loyal ticket buyers like a 10% off coupon code if they purchase in the next 5 days.

Ready to start your attendee remarketing journey? Find out more about our Segments tool, and let’s get started today!