Reasons why training providers DON’T buy Arlo

The top five reasons why training providers don’t buy Arlo may seem like an odd topic to discuss, but we’re pretty straight up about things here. And if we can talk openly about the problems you’re facing in your training business and discuss how a training management system like Arlo can solve them, it’s a win win for everyone.

If you’re reading this then it’s highly likely you’ve been looking into software options to help run your training business, because you have an existing problem (or two, or three), with your current solution.

Maybe you’re knee-deep in manual course administration – your phone is ringing off the hook with requests for bookings and you’re tracking registrations across multiple spreadsheets. You’re sipping your morning coffee while sifting through endless emails for dietary requirements and venue bookings. Presenter scheduling keeps you awake at night, and let’s not even start on email reminders and accounting – invoicing and cancellations are what nightmares are made of.

These manual processes are costing your training business time and money and are hindering your ability to grow. You need software to help you scale-up by automating your registration and course management processes.

And that’s why you’re here.

Maybe you’ve already had a good look around Arlo’s product features. Maybe you’ve started a free 14-day-trial, or maybe you’ve had a personalized product tour with one of our sales consultants. 

You can see the value that Arlo would add to your training business but something’s STILL holding you back….

Let’s look at the top five reasons why training providers DON’T buy Arlo and see if any of them ring true. 

Then let’s see if we can change your mind.

5 reasons why training providers don’t buy Arlo

1. Pricing. We can’t justify the cost.

We get it. Purchasing any new software is a costly exercise. To make it worthwhile you need to ensure you’re getting value for your money and a good return on investment.

With Arlo, it’s not a question of IF you will save money on administration costs, it’s how much. Did you know that on average, Arlo clients reduce administration by 43% and grow registrations by 76%. In their first year.

See for yourself! Here are some case studies to flick through.

2. Arlo doesn’t have all of the functionality we need so we’re considering a custom-built solution.

Bad move. We’re unashamedly going in to bat for off-the-shelf software here because, simply put, it’s the best solution for your business. With OTS software like Arlo, the product is ready to use immediately, there’s implementation support and training available, regular updates and maintenance, new features and the ability to integrate with other software via Zapier. Unlike a custom-built solution.

If you haven’t heard of Zapier, in a nutshell it’s a workflow automation tool that connects to over 3,000 different business applications like Quickbooks, Mailchimp and Hubspot. Basically, we’re extending the functionality of the Arlo product with Zapier integrations.

If you have unique requirements that Arlo doesn’t do out of the box, talk to us about Zapier. An Arlo + Zapier solution will have all of the functionality you need for a fraction of the cost of a custom-built solution.

To read more about off-the-shelf v custom-built software, check out this article on LMSPulse.

3. Now is not the right time.

Why wait to reduce administration and increase revenue in your training business?

In fact, there’s no better time than right now. The training industry has changed drastically due to COVID. The demand for higher education and professional development is at an all-time high, and the demand for flexible, self-paced online learning has increased.

Gartner’s 2021 report on higher education trends shows that 84% of students value virtual training (live online webinar, eLearning, forums and more). The report states that providers must transition from the COVID survival plan of short-term experiments in virtual learning to a permanent, long-term strategy. Arlo can help you adapt to these changes by providing the tools to deliver live online and blended learning courses.

As our friend Bob Dylan sang, you better start swimming or you’ll sink like a stone, ’cause the times they are a-changing.

4. The Arlo product is complex and hard to learn.

Learning how to use a new piece of software is hard and can be overwhelming. That’s why we offer comprehensive implementation and training packages for all of our customers. These packages are fully customized – we’ll focus on the parts of Arlo that you need to learn for your specific training business.

We have support centers all around the globe and aim to respond to queries within one hour. Our Arlo Help Centre has over 400 articles and our Arlo-U has a ton of self-paced training guides. Your dedicated customer service manager is available to answer any burning questions and proactively work with you to find ways that we can add value to your business.

We’re here to see you succeed and we’ll be with you every step of the way. We mean it.

5. The market is unstable and we don’t know what software we’ll need in the future.

It’s been a tumultuous year for many businesses due to COVID, and the training industry has not been spared. When the pandemic hit in March 2020, training providers scrambled to cancel face-to-face courses with no surety on when they would be able to reschedule. 

Face-to-face training was out and remote training was in, meaning new software and skills were required. At Arlo, we helped our customers pivot quickly. We developed a native Zoom integration, ran a ton of webinars and Q&As on remote learning, offered financial support and account holds, and introduced a new learning design service.

And now as we navigate a slow return to face-to-face training, we’re helping training providers implement a best practice blended learning approach.

We promise to keep helping customers navigate change, whatever the world throws at us. Because your business depends on it. And so does ours.

Still not sold on Arlo? Book a 10 minute call with one of our sales consultants to discuss your concerns.