To build connection and engagement at events — give up control!
Conferences that Work
JANUARY 16, 2017
How can we build connection and engagement with people with whom we work? My wise consultant friend Naomi Karten tells a short story about a client’s unexpected reaction. Frank had a bad experience with an earlier information technology project, so Naomi’s team gave him three possible approaches to a major system design and a list of the pluses and minuses of each. “The plan was to let him select the approach he preferred in hopes that he’d gain more trust in us as a result…&
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