Working Smarter With Knowledge

working smarter: An image of a window, a bicycle, and a plant box in front of a yellow wall. On the wall is a quote from Jay Cross:"Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce.Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing." A shoutout to Harold Jarche for his continuing explorations and advice about working smarter with knowledge. He’s just made available, under a Creative Commons license, his free downloadable field guide for the networked knowledge worker: Working Smarter Field Guide 2020.

All of us require relevant knowledge to work in today’s world. Harold has developed models, frameworks, and practices for creating knowledge management systems that meet our individual unique wants and needs.

“For the past several centuries we have used human labour to do what machines cannot. First the machines caught up with us and surpassed humans with their brute force. Now they are surpassing us with their brute intelligence. There is not much more need for machine-like human work which is routine, standardized, or brute. But certain long-term skills can help us connect with our fellow humans in order to learn and innovate — curiosity, sense-making, cooperation, and novel thinking.”

Harold’s guide covers the value of trusted networks, communities of practice, and increasing insights through informal and social learning. It introduces the concept of Personal Knowledge Management (PKM), and his core sensemaking framework: Seek > Sense > Share. Finally, the guide provides concrete examples of PKM approaches developed by various friends and colleagues.

As an original thinker on these topics, as well as leadership and organizational learning, Harold’s writings have influenced many of my posts over the years. A quick read, his free guide is well worth the download!

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